Rice Scale

we aim for fast, reliable shipping with both standard and expedited options available. Orders are processed within 7 business days, and you'll receive a tracking number once shipped. We offer international shipping, with any customs fees being the buyer’s responsibility. If you're not satisfied with your purchase, you can return items within 7, provided they're unused and in original packaging. The customer is responsible for return shipping costs unless the product was defective. For refunds or exchanges, contact our support team, and we’ll ensure a smooth process.

To maintain the quality and longevity of your products, we recommend hand washing with mild soap and warm water, especially for stainless steel items. Avoid using abrasive cleaners or scouring pads to prevent scratches. Dry immediately after washing to prevent water spots or corrosion. For items with non-stick surfaces or delicate finishes, use soft sponges or cloths. Proper care will ensure your products remain in excellent condition for years to come.